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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 596 Showing 11,901-11,920 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were prompt, effecient, and made all the connections to sound equipment. They removed the old TV as well. I will. use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent delivered my equipment and set it up in short order. I am a very happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installers were great, added my blue ray and dish equipment in no time and explained the features of the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pro team all the way , Thanks Chris & Chris. …………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad dudxa great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad set up my tv and cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the new tv and connected it to my devices but now am in need of a return visit to adjust the brightness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went well,geek squad know their stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy I got the geek squad service as they are skilled and quick.Everything was assembled and put up on the tv stand without me having to worry about anything.Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and worked quickly to get our TV up and running. They were very knowledgeable and answered our many questions. Would highly recommend their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has wonderful, vibrant colors and jump out at you! We're enjoying this TV! Glad we got it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a terrific job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job setting up our Samsung TV. They were very patient answering all my questions. They were professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a nice job. They delivered, unpacked, and installed the TV in a very timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between Samsung & Sony. I chose Samsung & am very happy with it. Nine inches larger than my previous 46 in Samsung. Though 4K ULTRA is still new, what i have viewed so far is terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation spot on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach was fabulous and also his assistant. They had my tv installed quickly and programmed to my request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed everything quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you geek squad! Everything went flawless they set everything up for me and even cleaned up all the tiny pieces of the foam that came out the box lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered TV set up TV made connections and reviewed software. Good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parents were happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my folks who hate doing this sort of task. They were very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up went very well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man from geek squad that came to set up our TV was excellent!! He was very informative and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad install my tv smoothly and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price from the best buy, I have suggested my family friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went above what they needed to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv they hooked up had a broken screen. Even though they were running late with deliveries, they went to Best Buy to get us a new one, came back and hooked it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t fight it . Pay the money let bestbuy do the rest.

    I would recommend this to a friend