Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
They are worth the extra.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed both tvs and the large tv stand. He connected all the accessories and was an extremely pleasant individual, He worked quickly and was unfettered by the tv which was broken in transit by an outside vendor.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Appointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad diagnosed my the problem with my television and gave me technical steps to take to resolve my problem in an economical manner.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome service we had in he was on time in very respectable
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Free setup with Bestbuy membership. You can’t beat that!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Install of new 65" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Competent Geek Squad does it again! Clean knowledgeable and affable!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service installing TV. Matt was helpful, genial and professional. Got the job done quickly and efficiently.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Perfect Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was unboxed and set up before I knew it. The agent explained the remote to me and cleaned-up thoroughly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Home Theater comes to life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my home theater set up was not working and the tech has it working properly in minutes. He stayed to teach me how to trouble shoot.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
DanielB’s home theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jake did an amazingly quick setup for my home theater.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came in to mount my 70" TV on a cinder block wall. Guy broke my TV stand, but order a new one for me and came to put it together once it arrived at no additional cost. Very friendly and accommodating.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad got my tv up and running
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know what I would do without the geek squad! The are always very professional and all do a fantastic job on things that I never understand
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Nice experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were professional with protective footwear as to not dirty the floors, great job overall.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Well worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Smart TV and connecting any TV to my Spectrum Cable and it’s remote is always challenging so for me, it was well worth the money to have a professional deliver and install it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great sound hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad hooked up my sound system. The Tech was knowledgeable, and I greatly appreciate how he helped train me on its usage. The sound is amazing
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the technicians were great. answered my many "non-techy" person questions. so patient with me and I really appreciate that.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
awesome service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen were prifessuonal, nice and very knowledgeable about the product they were mounting. They were very helpful to give me tips on other products and/or services without being pushy.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Rating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product really Works great, I would recommend to others
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
On time, great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent safely delivered my new television and set it up for me. Very professional and pleasant.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and great watching my shows
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Polite Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service - rep showed up on time and did all that was asked and yes took away old Samsung that burnt out - wasn't even 6 year old! Geek Squad was very nice and easy going.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
