Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Michael C was the BEST!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was WONDERFUL!! Great employee and very knowledgeable...set up all my equipment and explained everything...so much patience and took his time making sure I understood how everything worked!!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Total Tech is awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with Ryan today, he was so fast, friendly, accommodating and knowledgeable. He went above and beyond on my installs.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GEEK Squad service setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These men were great ! They were helpful and explained what they were doing throughout the set up process
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed and set up our new 82" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two Geek Squad members came to our home to install our new 82" TV. They did an excellent job and were very knowledgeable about Best Buy products.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.John from geek squad that came out and set up out 65"inch 4k Sony. Was very knowledgeable, explained in detail and made sure I knew how to work remote and get to different apps, and movies and 4k .
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Invaluable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 Technicians that installed our Sony TV were professional, friendly and knowledgeable!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very impressed with the service Best Buy supplies. The man that installed my TV was very courteous, worked fast and professional.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Geek Squad! Installation and set up was quick and flawless.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Overall Prices and Products
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are always great products at great prices that are too hatd to pass up
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
2 guys to hook up new 32” tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were knowledgeable, polite, & friendly. Both adhered to COVID 19 precautions. Respectfully answered all my questions. Would have them back again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The Geek people are great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a TV that I could never have installed myself. They delivered it the next day, set it up, made sure I knew how to use it, and were friendly and helpful. Worth the price and more!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
excellent product after 6 weeks of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer from Geek Squad was very knowledgable and set everything up quickly. He connected everything to internet and then did a very easy walk thru on everything. He was AWESOME !
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional installation, connected quickly, and demonstrated the new item.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.well done. on time and knowledgeable . Agreat service
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They men came and connected my tv. They were very professional and followed the safety procedures. They were very friendly and prompt in their work.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adam from geek squad was super helpful and knowledgeable . My old receiver stopped working a week after hook up and , Adam was nice enough to call me back and try to trouble shoot over the phone
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service and on-time delivery.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two agents who delivered and set up our new TV were great. They were very efficient and provided good education for the TV and advice for additional items. Great experience.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Patient & helpful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV set up, Apple TV set up & came back & hooked up my internet! Was patient showing me how to run everything. Thank you!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and work. Francis explained all the pros and cons of the equipment. Great Job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agents installed my tv, programmed remote and relocated the existing tv to another room. Nice, thoughtful, courteous, and above all knowledgeable. These guys rock!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend