Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two Installers were very nice, professional and had the New TV unwrapped, mounted and installed in very short time period. Showed us the New TV Remote and how to navigate.....
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Just the Best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best service I've ever had! Mark and Mike went above and beyond….can't praise them enough
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed internet/router troubles.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents came to assess a problem with internet/router connection to my TV/sound system. In a short time, discovered the problem and fixed it!.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Go Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was great. They were punctual, friendly, professional, knowledgeable hooked up the TV, transferred and hooked up the tv we were moving and cleaned up after themselves.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a good quick job and explained everything. Installed old tv in bedroom.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Dumb tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad had some difficulty setting it up. I still have problems sometimes changing channels. It’s not a smart tv
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Perfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've depended on Geek Squad for years and they've never let me down. When the tech set up the sound bar and satellite speakers, he programmed everything on my cable remote. I couldn't be happier.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
On time and courteous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were very impressed with the two young men that came to our home and set up our printer and TV . They answered all our questions and made us feel comfortable with our choices.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation is excellent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents got everything installed and even connected an older device, explaining in detail, how to operated.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were knowledgeable and helpful in the installation.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad service men were very professional very helpful in installing my sony tv. i would highly reccomend them.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Well done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad guys were very good. Complicated setuup was done very smoothly. Wall mounting was done very expertly . Part of why Best Buy is better than Amazon.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Efficient setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient setup. Quick and clean. Sound bar already existed from a previous setup.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Love the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Rep set up the TV and soundbar quickly and explained everything!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Job done well and quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a new TV, and moved our old one to a different room. The Geek Squad technician arrived on time (with the new TV) and had both the old and new one installed and working quickly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All questions were answered thoroughly and extra assistance and instruction was given.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install and deliver TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total Tech delivery and installation is an excellent benefit.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent knew what he was doing, was efficient and helpful! We are delighted!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
All pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Truly excellence service. Professional is different. Money well spent.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Manager at San Rafael store is great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Michael is a great store Manager he listens to the customer and makes sure to make it right. The Geek Squad staff that does the tv mounting on the wall are also amazing.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friend
