Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a bad experience with BestBuy!!!! Will always be my GOT TO!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad mounted TV on wall using existing mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent worked meticulously to utilize our existing wall mount and get the TV up off the entertainment center in a new room.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up and explained everything very professional
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
geek squad explained new tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents delivered and set our new tv. explained features
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers provided info on the installation of the TV and also TV subscriptions. Patient in answering many of our questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Effective installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't fault them in any way. They were personable and did what they were supposed to do.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional service. Careful with everything and did a nice job of explaining features.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Definitely recommend Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, agents set up my new tv and removed the old one for recycling.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Service completed as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was alright. The only thing I’m not satisfy is that as a Total Tech subscriber I still have to pay for the installation when in the states is included.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two guys came out brought it in, hooked it all up and even set my remotes all up. They were great!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Another Geek Squad Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome service again!!!! We appreciate the GeekSquad!!!!
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Outstanding service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed the components and the Harmony remote, reprogrammed the receiver to reach optimal sound quality. Just a great day at the office!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Made my life simple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a senior, it can be frustrating putting together and setting up the new electronics. Geek squad made my life simple. Quick assembly and setup. I'm very happy with Geek Squad.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Timely arrival and completion.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Representatives efficiently completed all set up procedures. Hauled away all empty boxes.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Connect and set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good value and to me a need in TV installation. Best Buy seems to do a good job in proving installation expertise and the related parts I need
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geeks are great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a 86 inch tv and geek squad delivered it and set it up with no problems!! I highly recommend them.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD DOES IT AGAIN!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was outstanding. On time. Very Professional. Made me feel very important.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pair did a great job and gave me basic instructions which showed me something new after all. I did not have to follow up with any questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
A GREAT GEEK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient professional took the time to explain TV functions answered ALL questions clearly GREAT customer service
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech showed up on time and install was done quickly and done right.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
