Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad wonderful.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They made sure it was hooked up and working properly and that I was educated to use everything correctly. Courteous and respectful and very very helpful. Just great!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation went very well, and timely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very capable, and very nice having them in my home
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV on my wall.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job hanging my TV and hiding the cords.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the Geek Squad to deliver and set my television up. After waiting about a week for the appointed delivery time I was pushed from the morning to the afternoon because they had a "big job" to do. Needless to say but my morning was wasted and my afternoon plans had to be altered.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick TV install and hook up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say, they got here and the telivision was up hooked up and running in a few minutes. Everything was great.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Strong technical capability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Sqad understands this recovery well and did an excellent job of setting it up. They also optimize the color on the TV as well as showed me the featyof TV and remote.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very professional Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad had to come twice due to a problem with the product sold to us at the store. Both times the representative handled our problem in a very professional manner.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
tv install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.service techs did a very good job in tv installation
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent Ben Wood did a great job and we would recommend him highly. We have always found the Geek Sqiad Service to be outstanding.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Brian corrected my issues. O
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was extremely knowledgeable in all aspects of getting the TV to preform properly and his advice on getting improvement from Comcast.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Well satisfied.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service by Jonathon. All questions answered and cleaned up our old problems.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent job and personable .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came right in and remove that big ole monster of a TV that I had. And the gentleman took care of everything and answered every question. Great job!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD WAS GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY SATISFIED WITH THE AGENTS WHO CONNECTED AND INSTALLED MY TV,
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Rep gave us information on how to install the system. We did not need the direct assistance of the Geeks they did not have a rolling TV stand as we are needing.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad showed up on time, were very knowledgeable, very patient, answered all my questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed by Geek Squad in a timely manner and connected all the Devices without issue.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set up my 83" tv. Very professional and knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from Geek Squad. Supervisor arranged for my service on schedule despite a personell problem with absent technician Technician who responded was fast, courteous and knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
New TV Inatallation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation tech was very knowledgeable, fast, and just generally a really helpful person!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV and swivel stand quickl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We highly recommend getting a Geek Squad service plan and enlisting the Geek Squad for any device installation and or issue resolution.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
