Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Greek squd installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had great experience with the geek squad. They were very helpful to me
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent install. Very timely Features were shown and appreciated.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad tech was professional, quick, and clea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Tech who came did an awesome job. They were professional, thorough and quick. They cleaned up completely. Very patient in communicating how to use the new TV
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Done in no time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tv was connected to cable box and Roku. The old set got hauled away. Was done very efficiently. wish new tvs had more paper directions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Super Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Zack was knowledgeable and efficient, asset to Best Buy.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Removed old tv and hooked up new tv.they did an excellent job
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Rob from the Tech guys set up my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gent Rob delivered my TV early, expertly set it up then patiently explained everything to me.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
A BIG PLUS FOR THE GEEK SQUAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.INSTALATION, EXPLANATIONS AND OPERATION OF NEW TV WAS DONE VERY PROFESSIONALLY.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technicians were very knowledgeable and professional about their work
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
good and bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed that we were unable to set up this TV without getting the Geek Squad to do it. Starting up a new TV should not be that complicated. On the bright side, the Geek Squad guys were good.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
My agent was extremely knowledgeable and helpful.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never have I understood better an electronic device I have purchased from anyone. Your representative was the best instructor/installer I have EVER encountered.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sebastian was on time and took care of everything in an efficient manner
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad is the best. did a great job of uninstall the old tv and the hook up of the new one
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Good fellas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys we’re pretty cool and professional but weren’t needed but they did a good job in a timely fashon
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was quick and efficient and reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent in-home service, no other service competes with Geek Squad
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad put the cabinet together and hooked up tv and all extras I have. I highly recommend the Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job with the set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV mounted and set up perfectly. To be honest, this service is the reason I made the purchases from Best Buy. I couldn't have done it without you guys, thanks
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The technician was very professional answered all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was very professional answered all my questions and set everything up seem to be with these I will definitely use the squad again
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad connected my complete home theater system. They were thorough and professional, and made sure I understood everything about the products before they left.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
tv set up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the teck called me 2 times befor my appointment time to keep me updated, he was early and did a great job to show me how to use everything, great job thank you
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
