Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad installed my TV quickly!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed and connected all my components, but of course they can't do anything w/ the tiny legs of the big screen TV on top of the narrow table.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Happy with the TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was some confusion between the cable controls and the TV controls, but now that we’ve got it worked out we’re very happy with the TV
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Superior installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was quickly installed and the Geek Squad moved the TV being replaced to the bedroom and hooked it up as well.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
MySmartTVInstall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tech was outstanding. Not only was he very polite, he was very knowledgeable about the installation
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad so helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleasure to deal with Best Buy and the Geek Squad.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
great tech service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tech solved my problem and was great! getting thru your phone system is another issue entirely. not good. but the tech who came was GREAT!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great tv mounting service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professionally done and clean up afterwards. Offered recommendations for future purchases.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
A terrific TV at a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a 50" TV to replace an old 50" huge box TV and what a great difference it made. Our Geek Squad Tech was awesome in setting up the new TV and giving us great ideas.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
John t
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup , George was very knowledgeable &!he is certainly an asset to your company
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad appointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Karli, the in store agent, was extremely helpful & knowledgeable in arranging for my Geek Squad appointment. She is an asset to Brst Buy
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great installation and service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.removed old wall mount TV - a dinosaur weighing a ton! and then installed the new unit in a jiffy. Hooked up the DirecTV client and got everything working the first time!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
This is a fine washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife had talked me into a fancy washer when we moved in. This one with the agitator cleans so much better
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys where very professional and excellent! Set up and answered any questions! Excellent setup and customer service bravo!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
THE GEEK SQUAD HOOKUP.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE AGENT WAS EXCELLENT. VERY KNOWLEDGEABLE AND PRECISE. THE HOOKUP WAS DONE VERY NEATLY AND TO MY SATISFACTION. GREAT JOB!!! THANKS
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick and very thorough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very quick and made sure equipment was located and installed correctly. My only concern was that the installer was left-handed.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys showed up right on time. Worked efficiently and explained all functions of tv. Had a little trouble setting up internet but after a few tries he got it connected.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very polite and professional installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were quick , efficient and very polite. Would absolutely recommend
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am in awe of the knowledge and expertise of these installers.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Old TV move to new room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before the Geek Squad installed our new TV, they had to move the old one to the play room. They did very well.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a good and perfect job!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents that setup the tv were really experts and friendly too.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
