Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 18,760 reviews
Rated 5 out of 5 stars
no#1 geek squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent work the geek squad was great put together my TV. stand did a remarkable job no#1 I would recommend them to anybody outstanding job
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 4 out of 5 stars
1 out of 2 was great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had two televisions activated at about the same time at two different residences. The first one went well with an experienced and very capable individual performing the tabletop install and remote sync flawlessly.
The 2nd was a tabletop model installed by a somewhat experienced individual who did not complete soundbar synchronization. Another family member was present to supervise the install. Luckily, I had barely enough acumen upon my return to synch the soundbar. Don’t know why the Geek Squad guy told my family member to use a 2nd remote!?!?
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
A good job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything went well I am happy with my purchase. The tv works fine
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung 65" Q90T
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Recently purchased a Samsung 65" Q90T. Had free delivery and install/set up since I am an Elite Plus member. I took advantage of the free delivery however I decided to install the TV myself. I have a rather large entertainment center and am very particular about cable placement/install. Geek Squad will not move any large furniture or do custom cable hiding/zip strip so I figured id do it myself. I would recommend this option for anyone not familiar with installing a TV or for someone that doesn't have an extra set of hands to help lift the TV on a stand or wall mount.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Great Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very professional and knowledgeable, also relocated old tv
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed my TV quickly and answered al
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents were wonderful. They answered all my questions. They did a wonderful job connecting my TV and helping me with all my password
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
A good multi tasker
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech had a lot of knowledge in the set up and also was quick in cleaning my PC.
She also explained how the remote worked and gave me some short cuts.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Installation service is totally excellent!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had BestBuy's Geek Squad install 2 large flat screens for me. I cannot say enough about the team's professionalism, knowledge, helpfulness, workmanship, and general cheerful attitude. George, Nathan, and Chris are the best.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Lets Go Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I highly recommend. when you make a big TV investment you want that equipment set up to supply the best image possible. Also, a DYI you risk making errors, and it's a more than 1 person job. Team on my set up was on time, professional and fast. Worth every penny. Nice people.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Tv set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Set up guys were very professional and did an excellent job explaining everything. So glad we had Best Buy deliver and set it all up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
TV set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad were very professional and provided the TV set up with great service
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Great!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Techs were here on time and very nice. Set up was done quickly and they took their time showing me how to use the TV & Sound bar system.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad is great!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The installer was friendly polite and knowledgeable. He hooked up all devices and made sure I knew how to work everything
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
2X here but excellent both times
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The tv wasn't mounted was put on stand
But yes they got everything hooked up the 1st time and were great teachers on how to operate the tv!! Our original tv sterro stand was too tall so ee got a new one and while moving to other tv stand 1 hook up function wouldn't work so they came back and they got it working!! Both times did an aboutstley fantastic job both times and were great teachers and aboutstley awesome!! Super polite and very professional
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Very professional and helpful, knowledgeable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek guys that came were quick, efficient and very knowledgeable. They took the time to answer my questions and made sure that I knew how to work with the features that were new to me.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
On time, efficient, friendly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad installers showed up on time, wore shoe covers so they didn't track dirt into my house, and got the job done efficiently and correctly, all of which I appreciated. Both installers were friendly and were happy to show me how the new TV worked and how to use the remote.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Thorough and professional!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The pair that set up our new tv were professional and followed delivery instructions. They answered my husband's questions and were very knowledgeable and thorough! Thank you! It was easy to set up the appt: and it was done in a timely manner.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Very helpful.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agents were friendly, knowledgeable, and made all the connections such as netflix, prime, and disney.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Michael was thorough, answered all my questions.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Michael took time to make sure I understood the new installation, how it works and what I could do if I needed help in the future.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Difficulty with streaming
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Set up my TV and removed old one. courteous and knowledgeable.