Customer Ratings & Reviews

I declined the setup service at first, knowing most electronics these days are plug-and-play. I called back and added it because your Agents are good insurance should something be defective out of the box. But then your Agent took the time to show me everything the TV could do and how to navigate all the menus, along with some handy shortcuts. That tutoring alone was worth the money spent. Thank You for a great experience!

i give the Tech David 5 stars. With his knowledge and service to solve my in sync sound issues, I now have been able to watch all programs with matching sound and movement of the lips. It was good to get a live person and tech that listened to my issues with concern. THANKS!!

Loved the set-up Geek Squad Service! Brett Bradford and his team were excellent. They told us our best options for our set up and were well prepared. They installed the tv quickly, and neatly. After hooking up the cable and putting in the apps for me, they were very patient and helped me to understand how to use the tv, remotes and apps. They were all patient, well informed and professional. So good to meet great people.

The crew was extremely helpful and professional. I can't recommend them enough. Was worth every penny to have my home theater hooked up right.

The tech who came to my home to set up my tv was professional, knowledge and friendly! Did a fantastic job!

Love this tv. So far no complaints. The picture is clear and apps when easy to maneuver.

The purchase of the house brand 32" TV was changed to a premium 32" Samsung which I picked up at the Marina store. That Geek Squad install is awaiting Direct TV initiation. Previous Geek Squad work has always been the very best, and look forward to completing this project.

Very professional and courteous. Explained everything that was connected and were knowledgeable.

The agents set up my tv stand and television and showed me how to operate my television they performed outstanding service

The agents did a great job. They connected my TV to my other devices e.g., Dish box, DVD player , sound bar and set it all up to work seamlessly

The geek squad was very efficient and professional. I was particularly impressed that the installers explained to me exactly what they were doing and why.

Nick did a great job getting everything set up and ensuring the safety of himself as well as the furniture the TV would be placed. He went over the controls and made it look easy. I have used the controls and I have been able to pick and choose what I need. Now I am ready to go to the next level once my cable subscription ends in August.

The Geek Squad tech left a message on my answering machine the day before to confirm the delivery and setup. He called the next morning at 7:50 to let me know that he would arrive in 20 minutes. He did. I was so pleased that a scheduled time was honored by a service representative. He and his partner worked together to unpack the TV, attach the stand, and set it up with my cable in minutes. They were both very polite and personable. I was happy with the entire experience since I was unwilling and unable to do it myself. Way to go, Geek Squad.

On-time to install and kept us informed about his arrival. The installer was knowledgeable and fast. Everything went as planned. No problems.

The gentleman (sorry can't remember his name), was knowledgeable, cleaned up after himself and was very pleasant to talk to. He would be welcome again. My only complaint, he was so fast getting the TV set up, I didn't get the serial number or model number to be able to register w/LG.

The agents (Blake & his assistant) did an excellent job of setting up my new LG TV and LG soundbar system. They worked very efficiently in getting my system set up and running. Blake thoroughly explained how to operate, and navigate the new TV, with the two different remotes--cable & TV.

Set up on table top and connected all devices and showed how to use

This is 49 inch Samsung is a wonderful product. The picture quality is amazing , end it is an extremely user friendly television m.

Cody Stanley and the other guy that came with him were very respectful, nice and friendly. Even though we had already connected the soundbar they both answered all of our questions and were both very patient. About a week later we had another question and did what Cody recommended and he even called us back later to see if all was working well. This is great customer service on his part and we appreciate them. Thank you,

The Geek squad team that show up , and install the TV were absolutely amazing , very professional team did a great job