Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TV mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received call prior to arrival. 2 techs which made it quick and efficient. Didn't have proper equipment from cable company so TV could not be completely hooked up- but that was my error
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was on time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad connected in a timely manner. Explained every component connections and how they're beneficial to my viewing experience. Very happy. TV is Awesome.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV connect was great along with the setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It involved moving an existing tv and replacing with new Sony. The sales write up did not include a mounting bracket but the installer had one on his truck for the existing tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician arrived on time, was easy to talk to, explained everything. Connected my DVD , set up sound bar and coded the remotes. Took away the packing boxes. Very good service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
WONDERFUL SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful set up experience. very nice, friendly person, who went above and beyond, doing all kinds of moving around.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents set tv up.and downloaded the apps; answered all my questions and concerns
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did great work and were professional and worked well together
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick and excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted the TV and did an excellent job making sure everything was done correctly
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
geeksquadxperience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are the best. On time, polite, showed me how to use and cleaned up before they left. Will use Geek Squad always.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Collin from Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did an excellent job installing the TV. Would highly recommend them to mount your tv. Very professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Large TV Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were professional and experienced. Everything was hooked up and wired to my devices.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Mike is the BEST.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He's also a good teacher. He is also patient and very personable. I felt safe and secure with him in my home.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
tv install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they were a great team working together. mounting and cleaning up after install.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad came to my house and reset my LG Smart TV and set up Sound Bar. Extremely helpful - knowledgable and went the extra mile to make sure my 83 year old mom understood how to use.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great delivery and set up service by Geek squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys quickly unpacked, installed TV, connected it to my other devices and showed me how to use it. Took old TV and packing material. Thanks!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was knowledgeable and courteous during installation.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv set up person was very courteous and knowledgeable. He explained the features of the tv to my satisfaction and the set up took no time at all. I am super satisfied!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Best $100 I ever spent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris and his team took their time and made a perfect set up. He showed me how to get the best performance out of his work. I can't say enough about the quality of work they did.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Completely satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were very quick and very efficient. Didn't leave until we were completely satisfied.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Set up #1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super job answered all questions and also went beyond
This review is from TV Setup, 56” to 90"
I would recommend this to a friend