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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 612 Showing 12,221-12,240 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin WAS THE BEST EVER!!! he was super knowledgeable, helpful, friendly and a great representative of the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is helpful and confidential!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our new computer and linked to to other devices. He answered many questions and offered good advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation of new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent showed up on time, knew what he was doing and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great. Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set-up and connected all devices quickly. Could not have done it on our own. They took the time to answer our questions and made sure we were fully satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech new his stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could remember the name of tech who did my TV hookup. All I know is that he was fast, professional, and fast. He's a keeper he's a keeper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad who delivered and installed my TV were personable, very competent, and listened carefully to my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team really cared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devices had 1 small manufacturer setting issue that I wouldve never figured out. Worker made sure it was perfect before he left and was not intrusive at all. Great service. Def worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new 75 in Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job hooking up my 75 in Samsung TV i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came early and set up the tv ans i really enjoy my home theatre

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a very neat, clean and thorough job. Very friendly and polite from the moment we shook hands. Treated myself and my wife with respect and patience. Great job A+++++.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy set up they did all the work and I didn't have to lift a finger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquadhappiness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable, helpful,friendly,experienced and were happy to have these gentlemen in our home. A pleasure working with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents unpacked my new 65" LG TV with extreme care, mounted it to supporting bracket and connected it to my devices quickly & efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in was polite set up TV, made sure it was set up correctly took old TV and all boxes great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV screen working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got our TV working as it should be. The screen was not filling out on the screen, was cut off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came was very professional and made sure everything was working before they left. We are satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad person was very engaging and very efficient. Installation and setup went like a dream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time, fast, friendly, knowledgeable and they cleaned up after themselves! All I had to do was open the door for them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly, yet professional and knowledgeable, and help me solve two problems. Give him a raise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected and explained everything to me easily and simply.

    I would recommend this to a friend