Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
glad I had geek guys set it up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually do all this set-up stuff myself but I'm glad I had the unit delivered and set up by the geek squad it was much easier and it was not a expensive as I thought it would be.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Love the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did exactly what I wanted and needed. I knew I could count on them because I have used them before.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service as always. The team was super helpful and polite.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
In home set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We never tried this service before but were very impressed with how quickly they linked our streaming services
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Lightning Strike
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were great ! On time and very quick. Very personable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv delivery of replacement tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time and helpful in completing setup and reviewing different remote functions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv and connected all my devices. Process was painless and the technicians helpful and professional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a good job of setting up my system. I believe they did not leave me with the owner's manual that went with my product. Maybe there was not any. It is very frustrating when I try to find something out about my system. Other than that I thought they did a good job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Solid Professionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did the in home install of my Sony 65” HD LED TV. The were quick and knowledgeable, answered my questions and showed me how to control the TV and my cable connection.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Pretty Efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was professionally and very efficient . Thank you all!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was so polite and knowledgeable, explained each step and was so patience
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Sony 55 LED 2160 smart 4k ultra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AWESOME!!!! We opted to have the Geek Squad deliver, install and instruct. They are well worth the added cost.......we could not be happier with the product or the service!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Setup was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad unhooked our old TV and installed our new TV in no time. They took the time to answer all of our questions. We were very pleased with their service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Sony TV Set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Adam was the best! I couldn't have asked for a better agent!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
On time, knowledgeable, & friendly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the TV set up quickly. Thoroughly explained details to operate the TV and provided other insightful information to ensure we very much enjoy our new TV (which we are).
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thanks bestbuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeksquad were very friendly,explained everything to me about the TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Instalation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very well knowledged quick and efficient great cleanup
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They set up my tv, connected it to the cable and programmed my remote. They did it quickly and efficiently, much better than I would have tried by myself.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
They installed my tv…and were great helps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job ! I highly recommend geek squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Moved and Mounted old tv in another room.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected old tv in a bedroom after I replaced and upgraded the tv in the family room.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend