Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Moved and Mounted old tv in another room.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected old tv in a bedroom after I replaced and upgraded the tv in the family room.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the way to go with your audio / video set up. No worries about any set up issues. They are very nice, tidy, & cleans up afterward. The service is a bit pricey but well worth it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
New TV set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Job well done by the two technicians, came on time and went over all the new details before they left
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Go to Best Buy for the best service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful. Great service. I am so pleased with the products and the personnel. Will recommend to family and friends.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
He did agreat job.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a new smart tv and the geek squad guy who came to my house was extremely helpful to me. I will deal with best buy again because of this service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
It’s perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly trained and organized. Peace of mind is worth it any time.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad troubleshoot home theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad agent identified the problem with my home theater speakers and was able to resolve the problem quickly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The techs were both pleasant and professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since the tv was already mounted, the techs walked us through all the features of our new tv. They answered all of our questions. They were quite knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
All good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It went smoothly until the power went out at my house. Even with that the tech called me to make sure it was all up and running.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best service ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were great!!! I cannot say enough, they cleaned up after themselves and left no trach behind.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Best Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was extremely professional. They were on time, helpful, and the setup was quick and easy.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
55 inch Television and soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with the installer. He SCREWED up my cable box. He was not able to complete the installation. Had to go to the store and complain. Someone else came that day and finished the installation!! The first installer would not return return my phone call!!
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
total tech install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.install service was great. worth the money spent and the technician was very professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were on time and were very professional. I will use Geek Squad will all of my technical needs.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very good value TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV in every way for the cost. The The installer was very good also
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek sqaod set up tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They set up my tv there was very nice they did a good job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up my telivision quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my television with great care. They were very kind and considerate.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Geek Squad Installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our installer was excellent. We would definitely ask for him again on any subsequent purchase.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Delivery and set up was awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The "geek squad" was awesome on time and set up was quick and "painless" for me. I highly recommend this service and I will use them again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, they come to your home and install your equipment. I was included with my total tech membership.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
