Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great job by friendly young men.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad (2 young men) delivered our TV and sound bar, set them up, and removed the old TV. They were quick, friendly, knowledgeable, and did an excellent job.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed our new tv and hooked up our
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time. Worked fast. Good thorough explanation of features of the new tv and it's controls.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
great service - in home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this geek squad service was excellent- he was knowledgeable and eager to help
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Houston
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional. Looks great after the team installed. Took the time to make sure I understood how to work all the new settings.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick and efficient installation of my smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were quick, efficient and pleasant and removed the old tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did an excellent job of setting up the
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up the TV and connected all devices and showed how to operate
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squade installed TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my TV on the wall after the wrong articulating arm was purchased initially.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GREAT JOB!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and knowledgeable. Arrived on time and completed the work with great customer service experience.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents positioned and mounted my TV on the wall
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Reliable setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how we received updates and knew what to expect before the visit. Everything went smoothly and they were done faster than expected.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Jason from Best Buy did a great job. We were just
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let's just say we hd the best three associates, from Nic, the sales person at , the store, to Sandy at the store Geek Squad. Then to the Geek Squad, Jason at our house.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
top notch service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very polite, on time and setup the TV as desired.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job! They akso showed me how to work everyth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my new TV on the wall, hooked it up, and put the cord inside the wall in a swift amount of time.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Dave did an awesome job....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got my WIFI connected to the TV quickly...Answered all my questions....The guy was absolutely awesome....THIS is WHY it pays to have Geek Squad connect your TV set....
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
TV Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The workers did a very good job of connecting all of our electronics when the TV was installed (Blu-ray, receiver, gaming system, CD player). However, they did not arrive in the window provided by Best Buy scheduling, which kept me hostage for most of the day.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
I enjoyed the friendly service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service friendly and very polite personnel,,
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad vs TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs came on time, explained everything and knew what they were doing. I would never have figured out how to hook up the TV!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
T v set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad delivered and set up new t v and removed old one very satisfied
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
This is the way to go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lisa did a great job. Explained how everything worked. Cleaned up everything and hauled the old analog TV away. Which was my biggest concern. It was a big, heavy puppy.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Professional and personable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time, professional, and lived up to their reputation of knowing what they were doing.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
