Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad was very familiar and trained on the tv setup. They were very good at answering any question I had. Also they were very patient explaining the features to me
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did an excellent job setting up our TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was knowledgeable and professional. He did a very good job.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have already completed one survey on this subject with an excellent rating AND have been notified that my review has been posted.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
No issues with setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing I'd change is that it's suggest using Velcro cable ties to tie the cords together rather then plastic ones. For ease of adjustment later.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
These guys did it right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledge of the system was fantastic, as well as knowledge of the overall Audio Video product space. Great being here if for no other reason than to consult on best features to use
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
No title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent hooked up tv because of changes in connections. We had old player that didnt connect. We went back to Best uy to get a blu-ray player.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rules!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll use them every time if I can moving forward. They are awesome at this.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my TV and made sure everything was working before they left.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
third times a charm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they were great, after how many times we had some real issues with this TV
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Easy install by geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for replacing defective tv. Old tv has double image issue
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Terry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent work good guys to deal with, no issues with work that didn't show on original work order.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Instillation Excellence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They connected installed and went over operation with me until I was comfortable with the TV’s operation.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geeks Squad, more like Geek Superheros!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs were GREAT! Definitely would use them again, quick, efficient, neat. Wonderful service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Perfect installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek guy was awesome!!! So happy with my Samsungs!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
geek squad did everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the price was great, the delivery people were just great also, they set up my tv, got everything working and were very friendly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed the TV efficiently
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent reviewed the workings of the TV, hand control, connected the DVD player and advised me to call if I had any questions, problems or concerns.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad does great work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job. Really liked these guys and their work ethic
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve already written review. Geek Squad guys were Fabulous!!!! Couldn’t have been more impressed!!!! Love Best Buy and Geek Squad
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job doing the installation and programming.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent correctly advise that the mount I had booth was not the right one. He had one in his truck. This saved me time to avoid going back to the store
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
