Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Installing my new Sony OLED tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents arrived on time Setup was fast and to our specifications Removed old tv Left tv ready to view They even offered to vacuum!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
LG C1, 55in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have learned to depend on the Geek Squad for all of our electronic devices. Always first class treatment.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Install 100 lbs. TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All they really had to do was pick it up and move it to the next room.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome in store service, awesome delivery service... Best quality at the best prices..... Would never shop elsewhere
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is everything the salesperson said it would be. The initial setup took some time because of remote programming issues. The geek squad finally resolved all issues.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do happy to have our new tv professionally installed by the Geek Squad. They got here on time and we done in no time.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The guys set up the tv. They were very professiona
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys came in and set up the TV and they took the time to show me how to use the ruku. They hooked up the dvd player and cable with no problem.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Efficient, thorough, professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy team installation is a great decision. They were warm, professional, quick, and cleaned up after themselves. Happy we had Best Buy do the install.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed TV mount and TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very polite and professional men. Geek Squad installed my TV mount and TV qiuickly and in a professional manner.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Delivery and set up at its best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They took the old one out. The brought the new one in. Before I knew it I was watching 65” Thanks for a fast and efficient service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The geek squad installed by tv in minutes.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv and connected it to my cable box, and showed me how to work it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery and setup service. The crew was professional and well qualified.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank goodness the geeks did all the set up! The TV is AWESOME
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Must have....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unless your electronic savey you need this. They showed up on time and hung our TV. I had a quick tutorial then he cleaned up the boxes and took them with him. Painless.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Expert setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Very knowledgable and courteous experts.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great working with BestBuy staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service personnel could not have been more courteous or efficient.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Only One Problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup on our 75" Samsung TV went well but we got an Apple TV for Christmas and it is causing some issues. The Geek Squad is here today to resole the issue.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service on installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were on time and were good at getting my componets connected to the tv I will use the service again when I purchase another tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Good experience, one surprising oversight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over install went well. Tech called in advance per agreed time. All equipment - new tv plus previously owned equipment - all connected correctly. Only glitch - tv was not connected to wireless. Surprised that this was overlooked. Otherwise good experience.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
On time, professional, friendly, and helpful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.David was an expert in getting the TV installed. He gave us lots of helpful hints and went the extra mile in getting the cable behind the bookshelves.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
