Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek efficient setting up of my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were very efficient and friendly. They answered all of my questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
mr c
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Job installing And set Up Gave me instruction On operating Remote And on it went
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
In and out quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two techs were very helpful and explained the TV controls to my elderly mother. I've depended on Geek Squad for years.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent job done.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were great in doing the setup and explaining what the setup was.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
tv mounted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agents mounted the tv but had to come back several times to get it to work right
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Set Up My New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm too old to carry in my 55" tv and set it up in my room. I hired the Geek Squad to do it for me. They did a good job, one I could not do by myself. Now I'm fat and happy with my new TV. Ain't life grand!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Replacement tv and installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered and installed my new replacement tv. Very professional, cordial, and competent!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad helps out!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very polite and sensitive to entering the house to do the set-up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good group that connected the devices. With the faulty items they have to come out twice. So I was without tv for about a week. Luckily I reconnected the old devices and got the pictures up in about two days.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Extremely professional!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was prompt, efficient and professional. He went above and beyond and I couldn’t be more pleased with this service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent job of installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad associate Calvin installed smart tv in a very successful manner even with an older cable box. Good job of explaining how to use the smart tv aspect.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Reconnected all my tv’s to the internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician reconnected all my tv’s to the internet and did an amazing and wonderful job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent team.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were right on time and were very competent. They took a very short time for the install and made sure we were satisfied with the product before they left.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Hard working and polite.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Neal was excellent. He left and the tv did a down load which made the picture huge. Neal called to see how things were and came right back to make it right. Did his job ++++
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came earlier than the time and hooked up the 65" and my cable and sound bar. They were professional, knowledgeable and did a great job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great setup service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two guys who delivered and unboxed the TV were very professional and friendly and followed great safety measures while in our home.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad did a good job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jared of the Geek Squad set things up very well, explaining as he went along.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Always a good choice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When a new television is purchased, it is worth thinking about to get the installation service. Not a necessity to add on, but more of precaution to prevent any oopsies.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geat Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very professional. Very informative and helpful
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up the TV quickly and accurately.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician hooked up the TV and set up the programming with no problem.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
