Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good job by geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad agent was thorough, and efficient. He realized that he needed help removing the old tv and got help!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very personable and professional.would definitely recommend.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
The installation was handled professionally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was initially done by Best Buy Contractor without regard to convenience of viewers and proper placement. The Geek Squad came and changed the location of the mounting and completed the mounting within minutes.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek installed my TV quickly, no problem!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek installed tv, connected to cable and made all the updates as necessary...he also explained how to use all the new tv technology...
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV in a very professional and courteous manner. I was very pleased with the installation.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed TV timely and seamlessly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV! In store service was awesome. And Geek Squad set-up timely, efficient and perfect!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Only way is the GEEK SQUAD way.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two Geeks were professional and answered my questions after set-up. Love GEEK SQUAD!
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Efficient and effective mount installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were efficient and fast in assisting with the mount connection to the TV!
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents mounted my wall mount and TV and got everything connected to my devices, Internet and etc. PROFESSIONAL SERVICE.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
the two young agents were great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the two agents were extremely good. they were very polite and did not mind answering questions. they are a real credit to the BEST BUY company.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
I installed the unit myself.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was more than helpful solving my issue.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Work Completed in a Flash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad completed the job in a flash. He was in and done in less that 15 minutes and everything was working perfectly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ray G did a great job his professional and knowledgeable of all these issues is remarkable ibrecommed him him
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install team was on time, went right to work, programmed all the control units and explained how to use all the new television features. The team acted very professionally.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Total tech, the only way to go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never be without Total tech. They are there when needed
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Professional Geek Squad Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional Tv installation by the Greek Squad. Tv and sound bar set to operate from cable remote.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
A significant step up in entertainment enjoyment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review is about our purchase of a large screen TV - The step up was something discussed over many months and when we finally committed to the purchase we were so impressed with how much more enjoyment we've experienced with our TV time.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Friendly and great at providing advice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Order was not booked right at Best Buy system, but technician came out and immediately knew what to do, helped me with a few additional things (at extra cost of course).
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents hooked up my TV and explained how it worked. They were very professional, friendly and helpful.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation of the TV was great. The techs were friendly and knowledgeable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
