Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was amazing They were on time, installed TV quickly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad is good and courteous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was glad to have someone else handle the hook up and programming. The tech who came was efficient, helpful and courteous. He came on time and answered the questions I had.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were professional and helpful. They took a lo of time when trying to connect my Internet conneciton.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installed my tv and gave me lots of information.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. They gave me lots of information. The manual had little useful information.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad went beyond their service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent not only set up my new TV but also corrected issues i had with the reception i was getting. Outstanding service
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Thankful for the technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very thankful that the technician told us about a universal remote that we could use with our setup. She took time to show us how it worked. Very pleased!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your crew were great, very kind and considerate Explain a few things for us old folks. Just wish they would have left us the manuals. Also they took my old HDMI cables with them WHY
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great prouct
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product....,..........................................................
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV Mount Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians are very knowledgeable, professional and informative!
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Best customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was great. Exceptional customer service. Answered every question and stayed until I was comfortable with working my tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is wonderful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad mounted my TV and removed my old TV fast and efficiently. I was extremely pleased.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great team - Geek Squad never disappoints!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team is wonderful. I always appreciate the time they spend educating me on the devices and the features. I just wish I had more ready access to their knowledge.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
No.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DUE to the DIRECTTV issue they didn't finish. Hauled out old TV and left. I did finish on setting.
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The personnel were polite and explained the process. Removed all the boxes and contents
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
JohnBrannigab
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your staff is the best very helpful and went beyond what I ever expected
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv in a professional manne
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service! Quick and reliable service. The technicians showed up on time and were very personable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a wonderful job. Caring and kind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad hooked up my TV and made sure that everything worked before they left.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.came on time and helped with deciding where to place TV
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad hooked up tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my TV and connected it to all my devices and everything worked great
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Love the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man who delivered my TV was very nice, courteous, patient with all of my questions, and very knowledgeable about my new tv. It was a pleasure working with him.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
