Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great job by geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will, the agent, did a great job...explained everything in detail...and took a ridiculously heavy old Sony TV away.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Service was excellent. All details handled.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 men were knowledgeable. There were some issues with getting my one SMART TV to stream and hook-up to HULU but the tech stuck with it until it worked.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV installed on time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers on time and very friendly. Nice of them to help with other questions about the TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Review your Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.super wonderful, very nice and knowledgable. would recommed these two to help anyone
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
They installed our TV quickly and efficiently.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents who connected our TV were courteous, knowledgeable and professional. They hooked up all devices and programming.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very careful, friendly and did a great job hocking up my devices and explaining to me how to use the new remote
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the connect and set up of my new TV. Installation was quick. Service was excellent. Technician friendly, knowledgeable, and efficient.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents munted my TV and conneted in to all my divice,greek Squad remote support helped get my computer working again affer it got a virus exelent job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent agents!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were wonderful and wore shoe covers and masks!!! How thoughtful!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed our problem quickly & efficiently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians connected my tv to the cable box and programmed my remotes. They were efficient and accomodating
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted the new television and set it up. The television worked fine for several days and then the speaker would not connect. They had to come out again. The agents stated we needed a new speaker.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The most fun and worthwhile to buy in the Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I really enjoy this product. Thanks for the recommendation from a Best Buy representative.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
geeks are great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tv is very good and the geek squad was even better,
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service center
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad members are absolutely the best . Could not ask for any better service .
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
geek squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad done an outstanding job installing my TV. I was very impress in the manner that they done their job.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Professional, efficient, knowledegeable techs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I probably could have done this myself but the Geek Squad makes the install so much easier. They come prepared and manage to overcome any obstacles.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Leave everything To The Best Agents!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chaance, Left nothing to Chance, by making sure everything was completed before he left the premises. Excellent Service from the Best Agents!
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed cable box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up the Xfinity box, paired the remotes & made sure everything worked before he left! Great service!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed a DVR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is the best. Even under a Pandemic they where covered. They even checked to make sure I wasn't get over charged on install.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
service saved me hours of headaches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tech did everything from hauling to connecting and explaining everything i just drank beer and watched
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
