Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad took care of everything.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered, unpacked, installed and gave us a quick tutorial. Great product and professional support. Thanks!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and assured that the customer was comfortable with the system and the technology involved. Very effective group that works on the systems.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Efficient setup and thorough explanation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job explaining the features of our new SUHD TV after setting it up and getting it connected. As always they were respectful of our us and our home.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was knowledgeable and quick He had everything mounted, hooked up and running in no time Made it look easy Cleaned up Couldn't be happier with install and installer
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was very knowledgeable about product, answered all my questions. Checkin! Great follow up next day to ensure we were happy and not experiencing any problems.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had delivery and not set up but it only took 2 days
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers did a great job and spent extra time to hook up sound system.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good TV Setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 gentlemen were fast & efficient setting up my new TV. They also gave me some good tips.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy with the service I received. He was very helpful and polite.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
That right people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They gave me right answer, and they help me with anything
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Outstanding job on wall install of my 80 inch TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This installation was handled very professionally, they came on time, they left absolutely no mess. They made sure they explained everything that they were doing.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Mr Barry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and experience. Tech did a more than ample job With the installation. Very professional
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great seevice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, gladvi purchased from best buy to have the geek squads help
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GREAT PICTURE, EXCELLENT COLOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS MY SECOND SONY SMART TV, OUTSIDE OF THE CIRCUIT BOARD FAILURE ON THE LAST ONE, THE TV PERFORMED AS EXPECTED..I WOULD HIGHLY RECOMEND THE GEEK SQUAD WARRANTY.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
VERY PROFESSIONAL and Knew their stuff!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the team come in to assist with the install of the TV was the best idea I had. Arrived on-time, very courteous, knew exactly what they were doing, very personable and friendly too!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When my tv was set up, I thought “I could have done that setup”. But think how much trouble that would have been. Squad was efficient and really explained everything!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because of them our reception is muc much much better
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 4 out of 5 stars
Tv mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tv was put in the perfect spot, I paid for it to be installed with the simple $20 wall mount, it seems a bit loose but it hasn't fell off so I guess were good. However I would like to know if they will uninstall it for free when I move since it was about $200
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Makes it look easy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my new TV and ROKU remote after many hours of me trying to do it on my own. Next time I will just call for installation. Great service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv mounted professionally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came in and completed the TV mounting very quickly. Super efficient and professional
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
