Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was installed professionally and old tv was carted away. The installer answered all my questions and walked me through the various features on the tvw
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good Geek Performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent delivery and setup of my TCL TV. Will see how it works without sound bar.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thank Isaiah from Dunwoody Best Buy Location for all his help .
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job on setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the quick and efficient job the Geek Squad did on setting up my new TV Television.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say enough about how fabulous the service personnel were! One time, efficient, courteous and extremely knowledgeable! I highly recommend the Geek Squad!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Davis came to mount on wall and setup our 75" TV. So far everything looks good and TV is working. He is very knowledgeable and helpful in answer questioning.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this service is a great value. I will use this from now on when buying high end equipment
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Was installed in about 30 minutes.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was amazed at how short of a time it took to install my TV!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
My service set up was excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review is subjective. I had an excellent technician, on time, gave me a 15 minute heads up on his arrival. Well mannered, polite what more could I ask for.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Matt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it and for the price and the color is great
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad agent helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent confirmed correct set up of new TV by family member. Also checked internet connection...described as 'inconsistent'.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service..These guys were in and out of here within an hour and added basic advice for better home viewing.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
75" setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that brought it in were nice enough, yet they could of showed us more of what the TV did then just how to turn it on and off.....
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
R Hawkey O.M.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your agents did a fantastic job. They were very courteous and clean.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 3 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer set up the TV. and gave me the remote control. End of story. didn't make sure how it worked.
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad is great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived within five minutes of scheduled time of arrival. TV installation was quick. They went over basics of operation and cleaned up afterwards.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product needed to complete the TV set up. It was done in a timely manner with knowledge of tools needed to complete the job. Technician was great.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Good Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With all the features that the new generation of TV's have it is important to have it properly installed. My only concern was that the Geek could have spent a little more time going over the features to make sure we understood what he installed.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, excellent knowledge, explained everything so we could understand it. The two gentlemen need to be rewarded.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this service is the main reason I purchase from best buy
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
