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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 635 Showing 12,681-12,700 of 18,776 reviews
  • Rated 4 out of 5 stars

    greek squad was good at setting up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having getting remotes to work with tv they are scheduled to come out again on 8/30/23 to work on this problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad does it again!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. So knowledgeable and on point. Always comes at scheduled time and does great work. Kudos from this senior citizen who is a non-techie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reworked TV system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so thorough in helping me get our TV and audio equipment back up and running. So comforting to have such professional help with a pleasant attitude. Thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent advised me that he didn’t have any problem mounting the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new smart Vizio TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new smart TV and all the connections. Not having had a smart TV before, he instructed me on all the options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was super nice and explained everything. Greatly appreciated. Had a couple issues, but they were able to resolve and help us with next steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made sure everything worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrance was very patient and kind. He took his time and made sure everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, as always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was outstanding. Knowledgeable and patient in all regards. Could not ask for more in connection with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job very professional he knew what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sevice. they installed a new 77" Tv and hooked up my Bose speakers. Can't do without the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The delivery guys were friendly and very knowledgeable. I appreciated their quick service and ability to troubleshoot on the fly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents setup my tablet purchase. It’s great to have the Geek Squad to work out the technical challenges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly abd professional service. Trustworthy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed my tv and all the componets also installed mounting showed me how to use remotes installed neflixl very ouickly done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is worth every penny. They are great people and they do great work. I would recommend this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a great job installing and setting up my home theater including the overhead projector, it's awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy was very good at his job. Had the TV up and running in 20 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic two installers and very accommodating to moving TV to compensate for my physical limitations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money to have Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and professional. Everything was hooked up perfectly and all my questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was off the chart professional personable and very knowledgeable of his work. 10/10 for me

    I would recommend this to a friend