Customer Ratings & Reviews

The delivery people got the tv setup and advised how modify my stand to fit the tv. However, I wanted a tv with a headphone jack. The tv I purchased did not have one even thought Best Buy’s specs for this tv said it did. I checked several times before purchasing the tv. Once I realized It did not have one I tried calling and using the chat service to find out what to do. Both were over an hour wait so I went to the store. The solution was buying wireless bluetooth headphones and paring it to the TV. Works great but cost me more money. Last time I checked Best Buy had not corrected the specs.

Took four delivery appointments to get my product and install. I had to make several calls and even go to local store to confirm product was available. A third party delivery and install team had been assigned and twice I received a call the day of delivery that product could not be found to be delivered as arranged. Not sure if appointment, inventory or outside company had updated information as each one was reading a different computer screen. Once I was told delivery would be by 1:00 pm and I should wait until then. However, it was already 3:00 pm when I called!!

The agents set up TV and activated and explained all the streaming apps.

The Geek squad plan. Is the best thing that I could buy. Everyone should get a plan. .

Trey was a life saver he connected everything. Can not say enough good things about his service.

Good serivce from the guys. Appreciate the professionalism

The agents connected the television and other devices. They explained functions of the television. They did an excellent job.

The Geek Squad is one of the best services for electronics available. I would not be without them for our computers, tv, etc. They are knowledgeable, kind, and caring.

The Geek Squad set up our two newly purchased smart TV's while I was out of state. My wife was very complimentary of their work and their demonstration of the capabilities.

Delivered and set up tv. Went through instructions for use and made sure everything worked. Practiced social distancing and cleaned up

Geek emoloyees friendly and efficient. Answered all my questions.

The Geek Squad member was polite and efficient. Had me set up very quickly and took away the old stuff.

Geek Squad to the rescue again. They delivered and set up our new tv. They were professional and courteous as always!! Highly recommend their services!

I didn't have to do anything but plug in my HDMI's and I was done. Offered me cables at great price, the cables, I didn't need, I returned hassle free.

The agents were knowledgeable, friendly and did a great job!

I highly recommend Geek Squad. They do really good work and it's worth the cost, especially since there's a warranty if anything goes wrong...not like your local handy man...

Had a 55" TV wall mounted, and also had this service done. Friendly and took the time to answer all questions and gave various options during connection and set-up.

These techs did a fantastic job, and are very professional. Great experience.

Very professional. Had the knowledge to answer all my questions. Made sure everything was working before leaving.

Very professional installation by the Geek Squad. Sound bar and TV set to operate from cable remote.