Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The 2nd technician did a better job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes. The 2nd technician was friendly and very helpul. The first didn't have the tv hooked up right.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy with the service and professionalism of my install.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best Geek experience !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad guy was great. Give him a raise ! Friendly and helpful
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Dans Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service and install. This is the second one we purchased and are completely satisfied.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad gets it done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the professionalism and willingness to work with my daughter's schedule
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV and sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service, personable, knowledgeable, prompt and efficient.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Hail the geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are the. Friendly, courteous, knowledgeable. They went above and beyond. I am a great fan and supporter of the geek squad.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Not quite sure, let Geek Squad do it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad arrived on time and quickly wall mounted my new 85” set. Connected it and tested everything. They were courteous and professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Sony tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my Sony Bravia 65” TV. The color and clarity is the best
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your tech arrived as scheduled and got right to work: no fooling around, and it was obvious he knew his job and how to do it. Thank you for making this service available.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Mounted my 85" TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted my TV and did a great job. Also showed me how to work it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need to have a more detailed manual that gives you instructions on all the features
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick TV installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad men connected the TV efficiently and showed us how everything worked!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Set Up TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job setting up my TV and getting the WiFi attached to everything! Really nice guys that know what they are doing. Thank you so much!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Best Buy Representatives
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brian and Michael were friendly and helpful installing the TVs and showing us how to use.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and set-up went very well. Agents were very knowledgeable and responded to all my concerns.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
good value swrvice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good value for the money we pay, i would recommend this service
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geovanny rocks! Professional & polite.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geovanny was knowledgeable, professional and polite. Awesome tech!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD INSTALLED Y TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AJ AND HIS HELPER INSTALLED MY TV AND HOOK UP SYSTEM TO INTERNET AND MADE SURE EVERYTHING WAS WORKING. VERY CLEAN AND HELPFUL.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
My neighborhood Best Buy/ Geek Squad is great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really enjoying my new t.v. and sound system. What truly made it, was the installer, He was awesome, can't say enough good about him.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
