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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 638 Showing 12,741-12,760 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my 43" Smart TV quickly and without any problems. Trash was taken away. Also I had them take my old TV away - that was a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time, worked very well together, and stayed with the installation until I was satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper excelente. Good service and quick installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with the sound system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up the tv. The Geek squad hooked up my CD player and my home sound system. They did a wonderful job and everything is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed our 75 inch Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad delivered, installed and made sure that we were comfortable operating our new 75 inch Samsung tv. They removed the box also!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and very nice. The set up was done in a professional matter and they explained everything during the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up my soundbar, subwoofer and rear speakers did an excellent job of testing everything and making sure I was satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad installation was excellent!! Techs were professional! Fast, Courteous and Knowledgeable!! They did an awesome job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered my TV & installed . Got the poorly written instruction book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were fabulous. They set up everything and even spent time showing us how to work the remote and showed us a lot of TV features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were so fast and showed me the functions I ne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work happen very quickly and set the new television up in short order... gave me suggests to best practice with the remote and I've been moving ahead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted the antenna and showed me all the channels on my new tv. Everything works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad put my TV together very good and q

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. I would recommend them to my family and friends. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went above and beyond!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV and connected it to all services and went over and beyond to connect to other services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both men were informative, patient, efficient. They answered all my questions with respect. Would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experienced specialist

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was timely. Efficient. Courteous and helped with the setup process. Got it up and running in no time. Explained everything very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GO GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta guys. Setup was quick. They were polite and professional. Always GO GEEK SQUAD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A GREAT COMEDY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A EXCEL;LENT PRODUCT TO HAVE. TO SEE AND HAVE TO EXPERIENCE TOO SEE AT HOME WITH FAMILY AND FRIENDS. TO VIEW AND ENJOY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect, thoughful service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great, i wish the service in the store was as great as The Geek Squad service at our home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek = Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do it ALL and a quality job. Thought to tell me to get a mount that tilts so I can add future cables.

    I would recommend this to a friend