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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 639 Showing 12,761-12,780 of 18,776 reviews
  • Rated 5 out of 5 stars

    Good experience with set up .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were great with the set up . They explained the operating of the T.V. and speakers very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cud not have asked for better service Thetechnicias were knowledgeable friendy and dedicated to roviding the best service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a difficult installation, the Geek Squad did a great job. TV hung perfectly and the installer did a fabulous job in educating me on the new remote I would be using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than doing yourself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered, setup and operating perfectly. Great Job. beats doing it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup the TV and devices. Very friendly and knowledgeable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents called to let me know they will arrive in 20 minutes, set up TV and took old TV away in less than 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    were knowledgeable and gave opinions as well as knowledge on the product. Helpful and courteous. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FRIENDLY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with friendly .and courteous and professionalism. At in home and in store .this is the BEST OF BEST BUYS ,IN AVON INDIANA .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was set up in no time. The technician was very thorough and courteous. Everything is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great- so knowledgeable! Totally seamless appointment - will do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and set up the new TV. All connections were completed quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys that came to set it up. Did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad is a great value they really are very knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Tomas set up and made sure it was working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Tomas set everything up and made sure everything was working properly. He even answered all my questions. Thank You Mr. Tomas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad set up my system and helped me understand the details of how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected with great satisfaction from us. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy Kevin’s personality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very much enjoy working with Kevin. He is very prompt responding to my calls for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with Fitbit and music player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for new Fitbit. Found one with help from associate. Very nice people and store, Heath, Ohio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and well done. The work was done quickly. Installers were very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job but not complete...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am in need of further work...two other speakers were not connected as ordered,,,can you send someone out?

    I would recommend this to a friend