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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 640 Showing 12,781-12,800 of 18,776 reviews
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were neat, careful, and checked out the installation completely. I could not have asked for anything more out of them. They even cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job of setting up my TV and explaining how to operate it. I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, and it’s so easy to move. This was a great choice. I’ll be back to but another one for another tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed tv quickly and efficiently. Dis not loose patience with me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was terrific, very nice,explained everything to us .Tom and Shawn were so great. we are thrilled with the service we received. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent video and perfect screen size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 46" to my new 65" screen so I could better enjoy the details of the picture. Have not been disappointed! Totally satisfied with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional quality service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents perform a complete installation and connection to all my equipment. They made sure that all equipment was setup for max performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents working for the Geek Squad are very knowledgeable and mounted my 65" television with ease and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech service is a great value and highly recommended !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new 32" LG TV. Arrived on time within scheduled time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agents were true pros. Handled everything perfectly. Very happy with the service I received,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We experienced very quick service and a good technician We would certainly use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and satisfied with all of the technicians that help me set up my smart TV..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that set up the TV/Display were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our new Sony Bravia TV. He did a great job and gave us a tutorial of how to work the Tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad service is excellent. Don mounted 75 ad 55 inch TV without causing any damage to drywall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and knowledgeable and set up my TV quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    they were quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not all my devices were connected my home thearter sound system was not connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installer very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was profession, courteous and very knowledgeable. He connected everything and made sure everything was working properly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech advantages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV delivery and setup were a breeze. Quick and efficient. Thanks Best Buy

    I would recommend this to a friend