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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 641 Showing 12,801-12,820 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casey was great! He was friendly, helpful, efficient, knowledgeable, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt with the geek squad installed the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was very knowledgeable and explained theoperation of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad nails it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very fast and efficient! Very friendly, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All I wanted was accomplished.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made all necessary connections and updates to get my TV transition done. They explained everything in terms that I could understand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent assistance from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very helpful setting up the TV and showing me special features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting and setting up out tv. They were timely, efficient, and very personable. I would use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped a lot, courteous and knowledgeable. Patient with my many questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounted tv hook up cable box works like a gem great tv .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    51" TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the quick response time to get my new TV setup. However, the team were somewhat limited on knowledge as how to hook up my dual access to Dish on the new set. I have to watch the same channel on both locations now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best use of my money was to have the Geek squad come out to install my LG 65" TV, my Blu Ray player and go through all the controls. The service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knew how to do this without any proble!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She moved our Firestick to the bedroom tv and add our Flex to the front room tb

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Try to do More

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those of us in our seventies would be willing to pay for installs at less than 52".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Put together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much with help withe computer and. Scream. All is working breat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crew Was Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job setting up the TV, all the options and walking me through everything. Glad I paid the money for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job of installing and explaining the functions of my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I could have placed the TV for us, but they say the TV is very fragile and we didn't want a 600 dollar piece of junk if we broke it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nobody

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The enstaller was curtious and effecient, answered all our questions and showed us have to use our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Performed admirably.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, the Geek Squad installed and had it operating in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rick did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rick (of Geek Squad) got my TV up, connected to all my gadgets, and to all my remotes, and showed me a few tips and tricks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative installed my TV and set up my sound system quickly. He was a professional and even gave me some useful hints.

    I would recommend this to a friend