Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Absolutely fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our tech "Dominic" was fantastic. Knew the system from front to back, and explained how to work the entire system to my wife and I with simplicity. Kubo's to Dominic.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone that set it up was great, questions were answered
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Detailed problem but kept coming back
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This technician had been in o our home before so we felt quite secure about his ability. He kept at it until he solved a fairly obscure problem.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
POOR TV SPEAKERS SOUND
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT DELIVERY AND SET UP. THE TV SOUND IS VERY POOR FROM THEIR SPEAKERS.
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
FAST AND CLEAN SERVICE . THANKS ALOT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE CREW INSTALLED AND MOUNTED MY TV. EXELLENT SERVICE , I WILL RECOMMEND IT
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Service is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service from Geek squad. They didn't have to do much, but I had to have them deliver and setup in order for them to take away my old tv. Not sure that part of the service was really worth it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was very friendly and helpful during the installation, answered every question we had
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Superstars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Collin and Tim were absolutely awesome in EVERY possible way
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Everything went seamlessly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old tv was hauled away, and the new smart tv was installed. Everything went well. I am happy with the care that was taken by the technician.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was fantastic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man was on time and extremely friendly. He social distanced from me and wore a mask. He was very respectful and helpful.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick and easy. No hassles.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs were efficient and pleasant. They provided a quick overview of the TV's functionality and made the experience painless.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a new receiver and needed to set it up with TV and other components - Spencer E was VERY knowledgeable and helpful. Made sure I understood how everything worked.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 3 out of 5 stars
TV installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers set the TV on our stand but had to be told to center it so it looked nice. They hooked up most of the wires but we had to replace/pay for a new wire that was lost during the installation. When asked about a user manual for the TV they didn't know enough to tell us that it was not a hard copy but an online manual. Hope to never have them install anything for me again. The installers were NOT geek squad personnel
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed so fast!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was very professional and knowledgeable. Came in and set up everything so quick and answered all of my questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv perfectly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has more options that I will probably use but it was a great value.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installed a new big screen TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your guys were on time and very professional. Little tight getting the TV into a fairly tight spot, but problem and no damage.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents unboxed and set up our 65" tv and hooked up the soundbar.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The agents installed my TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV, connected it to the cable box and programmed the remote.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
THANK YOU
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT WAS A GIFT AND WE DID IT OUR SELVES, RAN INTO PROBLEMS AND THEGEEKS, FIXED IT ,,LIKE NO PROBLEM
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly, efficient, clean and professional installation
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
