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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 644 Showing 12,861-12,880 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the Geek Squad 3 times recently for 3 purchases and can only say the service was excellant. They were ontime, respectfull and very knowledgbale. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good clean work installing our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made all good connection to TV and they came back to reset mounting stands to position to the table stand. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy representative was extremely quick, knowledgeable, and friendly. It was obvious that he had a lot of experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utilizing the Geek Squad to set up TV was a good decision. Agent Kyle was professional and patient. Educated me on the tips and tricks of operating a smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were great when setting up my television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to put together my TV and place it onto my Tv stand. They were very careful and took the time to make sure that I was happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, up and running in no time, knowledgeable tech’s performing the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were really great. They explained everything as they went along. We had a good experience with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad connected my tv and it needed further attention and he came out again to solve the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install of my 86" LG TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered and installed my 86" LG TV. Everything went perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excllent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the tv and attached soundbar/cable and dvd player. They were very professional and explained tv options to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad TV replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some problems with the controls and their connectivity. I believe we have gotten most problems resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake and Zack did a great job and were very patient explaining everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping a brother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my invalid brother and was delivered and set up on time with great care and concern for his condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THe geek squad is the best!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great very through team! I love the geek squad!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad put it together quickly and fits perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad team were very efficient profession

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team were very efficient professional and courteous were able to complete the set up in a very timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad To The Technical Support Rescue

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are the best for Technical Support whether be at Best Buy or coming to your home for technical service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your organization is lucky to have Damon. This is the second install he's done for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Set Up Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with both the delivery and set up of my new TV. The take away of my old set went very smoothly. There weren't any problems and everything works great.

    I would recommend this to a friend