Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Billt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad mounted my TVs and all devices. They were very efficient and personable.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv installed tv rapidly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad delivered and set 65” tv. Smooth and swift operation was completed in a timely manner.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Daniel for employee of the month!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents installed tv and got it up and running. Geek Squad team member, Daniel, went above and beyond to help us.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
LG 4K OLED 77" TV C2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.77" LG OLED 4k C2 TV set up by the geek squad. They did a great job and we love our new TV
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV connection by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had Geek Squad install our wall mount and conect/pogram our TV. They were on time, friendly, knowledgeable and cleaned up after themselves. I would use them again.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad agent (Cody) were excellent, professional, courteous, and very knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Took care of a problem with the system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought they did a great job in tracking down a connection problem between the TV and the DVD and the Surge Protecter system.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Everything was great tv installed quickly and effe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The repair work was completed quickly and effectively the technician explained the process completely to me He was very professional and courteous
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad -quick diagnosis of TV issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job of diagnosing our issue with our TV! Quick, knowledgeable and efficient service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installation went well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad hooked up my tv without a problem. They even came out again when I was having a problem. It turned out to be with my cable box.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't have done it without them. Would have taken me all day to read all the manuals and to set up. They make it look easy, they are professional and even cleaned up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV Connect service is the only way to replace an old TV. Just sit back and let the Geek Squad do their thing.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad TV connect service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Due to viewing problems related to the viewing angles afforded by the original TV mount and how it affected 3D and 4K viewing, This service is the basic connection of video components to the TV and verifying that they work properly. I had set these up before they arrived and the simply moved the cables after mounting the TV. If you want sound set up, that is a separate charge, and not necessary for most installations. The Geek Squad was efficient and courteous. To be honest, it was much better than what I expected. I would give the Geek Squad crew 5 stars, but the service product itself is not anything special, but, as I said, it must be purchased if you want to add on the wall mount service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Top of the line service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were extremely pleased with the Geek Squad from start to finish! I definitely recommend this service!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very Satisfied!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's actually a reset up due to a renovation. TV was down for 2 months or more. They made sure everything worked to my satisfaction. I was very impressed.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad knowledgeable and friendly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total Tech installed the tv and went smooth. Tv works to expectations.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Timely and great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV connected and all my devices and extras uploaded. Very professional and personable - respectful of COVID distancing and care.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up tv and sound system, very prrsonable and explained everything clearly
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install included value added comments
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad consumed few little time and left our family room in great shape.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Efficient and on time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly guys that quickly got us up and going in time for football. Made new remote much more useful and eliminated 2 that I no longer need
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
