Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TV hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents hooked up my TV and did a great job! Thanks so much for being so through and spending so much time with us.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two techs were quick and professional. They instructed us just enough and simply.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, knowledgeable and courteous. They put my TV on my TV stand.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV unpacked, set up, hooked up, turned on, tuned in, and service person GONE so fast I couldn't believe it! Took about 15 minutes. I'd still be opening the box!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
A Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was quick, polite, easy to understand and he cleaned up his area and our TV works great.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Technicians are very nice!!! I recommend it! I lov
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians are very nice!!! I recommend it! I love it!!!!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek Squad was excellent. They were knowledgeable, efficient and courteous.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Was supposed to be free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since I was told this would be free I am very upset I was charged 99.99 so Best Buy Corporate is getting my money back You tube doesnt always work rt
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
They were there at the scheduled time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two agents were very professional and friendly. They were very helpful with everything.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Samsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fellow was knowledgeable. He was respectable and tried different ways to try and get good reception.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
They did an excellent job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.skyler took down the old TV , set up and mounted the new TV connected the new TV and the Audio. Great job. Highly recommend Geek Squad.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 Geek Squad men delivered and set up my new tv and sound bar explaining and demonstrating all.the features of the tv and sound bar.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service and attention by Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great delivery and installation from the Geek Squad! Communications and set up was stellar!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was prompt, friendly, knowledgeable and helpful. He went above and beyond to help us. I recommend using the Geek squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
A+ job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was awesome. they cam over put everything together and set up my new speakers too. A+
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Prompt and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time and very good at explanation and set-up. Careful with furniture and wood flooring.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
problem solved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pedro Ramirez and his co-worker did and excellent job of analyzing the problem with my tv
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad agent did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was here on time and quickly and efficiently installed our new TV and took the old one away.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
arrived at start of window
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great job! guys arrived at the start of appointment window, not at the end
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed and setup TV/Sound Sys well!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents did an excellent job of installing and setting up the 85inch TV and Surround-Sound. Would highly recommend this team.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
