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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 648 Showing 12,941-12,960 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad was terrific

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted five of my tvs. They did such a terrific job that I am having them come back to install sonos to for all of my speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barron and AJ did an outstanding job installing my TV, Barron had great suggestions to make it look so great with hidden wires etc. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service. Knew their stuff. Patient, helpful instruction on using the new smart TV. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace the LG television I had just bought for my mother. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was helpful and professional in that they made sure I was happy and understood what was going on. Always asked me if I had any other questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the delivery and set up team of Will and Sumil. Right in time, very knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service depends on the guys who come for installation, hence it can be a hit or miss based on their experience, not all geek squad guys are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very friendly and helpful during installation. I highly recommend Geek Squad services

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was expertly mounted on the wall, very clean. The guys were in and out quickly, a bit too quick as there were questions I had wished I had asked them re how to access some features on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient and had my TV setup on the stand very quickly. They connected everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is great! They make sure everything is done correctly and works easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, knew what they were doing and they did it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guys Fine work Helpful Organized Pleasant Tv remote programmed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome. Knowledgeable and helpful. They will give 100 percent .Got questions , they got answers !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation service and very professional and patient with answering questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek squad installed my TV very quickly and ef

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job They arrived on time and were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John was outstanding!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squd, John, was outstanding. Very thorough and understanding our needs in the setup and showing us all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were great - very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant experience. This is my second time using Geek Squad. They are professional, helpful and overall it is worth every penny it costs. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Does it Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best move I made having the Geek Squad come and set up my tv and DVD player. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So wonderful to have these guys do all the work for you, no stress or frustration. They were fast and answered all our questions.. Well worth it, in all ways.

    I would recommend this to a friend