Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Install success
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tech support to install my new TV. Up and running...
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Television superbly installed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv and all devices were carefully mounted. Technician went over and above my expectations.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Captain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very fast professional took care of everything that needed connection setup very happy with them
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Easy assembly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble and attach to the tv. Put it on a 55" flat tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Precise..efficient , courteous, knowledgeable..on time
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Good overall installation but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers did a good job installing, cleaned up the mess and made it look nice...but. They were supposed to run cables and power through the wall. They drilled a pilot hole to check and told me there was a fire block that they couldn't work around. It wasn't that but actually a stair case on the other side of the wall. If they would have double checked, they would have been able to run the cables on the other side of the back of the TV, two feet over. I ended up having to do it myself later. I know now next time to ask them to try again. Anyways, that's why the loss of two stars.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young men who set up the tv were professional and efficient. They took time to explain how the new system would work and how to use the new remote.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my TV and all the related equipment very efficiently
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
professionalism
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents hooked everything up very quickly and went above and beyond. i was very satisfied with them.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Gueek squad tv mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must if purchasing an oled tv. Oleds are very fragile, and the larger the tv the most difficult to wall mount.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Crew was awesome!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They ONLY bungy my sound bar cord to the TV cord and than plugged it in. So WHY was I charged a "install charge" of $49 for the sound bar??????
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
I would recommend buying from this company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was great,the installers where very knowledgeable about TV I purchased.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Jake installed my TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jake did a great job. He explained how to work our "smart" TV as we never had a smart TV before. He was patient and quick.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The 55" TV was pedestal mounted rapidly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The connection and mounting of the new 55" TV went fast and performed perfectly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected all my devices to the TV and showed me how to work those also. Very professional guys
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery and install folks very thorough and patient
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad very efficient with installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed the TV in main living area. Very professional
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
old tc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad member was very helpful is setting up my old tv in another room. Made it easy.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 4 out of 5 stars
LG Nano 2021
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad connected my TV and took the old one away. Very friendly, and fast. Wish they would of taken a little time to involve my Aunt on picture quality preference.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed the TV along with the accessories. Good instructions were given on how to operate everything.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend