Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Service outstanding
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very efficient and informative. They even came back when the cable went down in the middle of the set up. Very polite.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad delivered and setup my TV efficiently!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very professional, skilled, courteous and helpful.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with my installer. He had everything needed to do the job including his supervisor. Very pleased with the work
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
It was a great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set it up and entered all my app passwords
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two people showed up and had the TV installed in less than 10 minutes.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great people to install a smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad was the best. They came to our home twice. ,They were prompt, courteous and made suggestions about the options available in setting up the "smart TV".
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The geek Squad are number one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They had to move my T.V. to the other side of my basement and they did a great job you can depend on them to do a good job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Felt they should have tried out the blu ray before leaving. It was also purchased new
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a 65 inch 4k Sony TV, had an existing Surround Sound and DVD and the Geek Squad made my installation seem simple. They have everything working together beautifully.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad delivery and setup-impressive; quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen were timely, knowledgeable, pleasant, and treated our home and items as if they were their own.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad service was great. Zack returned my phone inquiries and answered any questions I had.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV and soundbar installation plus printer check
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great people and knew what they were doing. Very impressed with the technician
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Worth Every Penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy I purchased the Geek Squad setup....Jake did a fantastic job. Definitely worth the extra money!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians came to the house at the appointed time. Set up my connections between the laptop and TV. Explained what steps I needed to follow. Excellent!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek sqaud installed my tv's quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were excellent and very professional the deserve a raise
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Professional and fast the installers actually called to see if they could arrive earlier to do install and it worked out perfect for me. Great job guys GEEK SQUAD rocks
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional & Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the Geek Squad come to our house to help convert older tv's to smart tvs. The conclusion was to buy new and we returned the Roku to Best Buy. Thanks for the help!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installation quick and complete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician arrived on time, removed old tv, installed new tv and added new cables needed Explained the functionality of the new tv. Would recommend.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. TV was set up & in working order within 30 minutes of tech arrival.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very helpful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had tried to reconnect the device as instructed by Xfinity but it did not work satisfactory. Geek Squad solved problem quite easily.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
