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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 652 Showing 13,021-13,040 of 18,776 reviews
  • Rated 5 out of 5 stars

    Connected TV to all devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected TV to all devices, Blu-ray, Cable, VHS and Receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Guys were the Best Most Professional and knowledgeable I have ever had service with, They both deserve a raise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. They showed up when expected, and worked quickly getting our tv and blu-ray player set up. They were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great delivery and setup service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech was most helpful and gave great summary of the features, how to use the TV, and services available from Best Buy. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekly done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly got the job done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were fantastic. They even went back to the store to pick up something so we did not have to wait for them to make another service call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had good service with the Geek Squad. I use them every time we buy new tech and TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job delivering and setup up the TV and Sonos sounds bar. Also, did a great job mounting the bracket and TV. Very knowledgeable guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our latest TV from Bestbuy. We then had Geek squad deliver the new, set it up, and take the old. Best thing we ever did!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected everything quickly and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 2 tv brackets, 2 tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant service. Well trained, polite and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My delivery guy was very friendly and professional... Toom care of my requests and answered my questions promptly & accurately... Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were Nat ,on time,answered all my ??? And friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They arrived on time, and quickly set up the tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very quick setting up the tv, explaining the new features and answering all our questions. They were very polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent & efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    several new devices including new mesh router , new TV, soundbar and BluRay player set up, quick & successful setup by very good crew of 2!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came and set up my new TV were great. Everything was setup and they cleaned as they went. I will recommend them to anyone who needs geek help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came when he was suppose to ,right on time. went right to work. took the old TV out put the new one in place, set it up with my new sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set up and tv removal process. I had all my accounts and passwords ready so it was a fast visit. COVID safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the way to go! Very friendly, knowledgeable and COVID conscious. I will use them for all my technical needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO EASY.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad was on time actually 1/2 hr. early and done in a jiffy. answered all questions about tv and some other electron devices while here. very satisfied.

    I would recommend this to a friend