Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Installer was very helpful and explained things v
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are new to this technology so the installer was VERY helpful and did not leave until we understood. VERY nice man !@
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation of TV and sound bar/sun wo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hold the Geek Squad, regardless of the issue, in the highest regard. Excellent service!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful, personable staff, couldn't have been more helpful. Had to go back to the store due to the TV being broken in transit - very positive and warm staff
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Efficient and informative set up by geek squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eric was awesome. He set everything up and explained it all to me clearly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is the best customer service! Never disappointed!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Blue Ray/Turntable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't opened the boxes for a Blue Ray player or Turntable yet. Need to make an appointment with my Geek Squad person.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad researched and found out the causes of.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent checked the problems i had with my firesticks but also helped with the real problwm.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geeks had great attitudes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed and connected, working perfectly., could not ask for more.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
75 inch tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying our new tv. The delivery guys were great. We were ready for them.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were very professional and patient with us. They were very friendly, We highly recommend the Geek Squad.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used Geek Squad to set up TV, soundbar and antenna. Excellent service, very professional, neat and patient. Will definitely use again in future for set up or service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad mounted and installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs that came for the install were very professional and on time and did a great job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my TV and all the components and demonstrated how to use the remote
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service fast and effecient. Showed how to operate settings on tv and smart apps
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Efficient service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a fantastic job in setting up our new tv! Plus he did it in a timely manner! Five stars for him!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
was on time and went above and beyond
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did a great job and was very helpful explaining things too me.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad team were awesome and fast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team mounted the large TV above the mantle and were very good about watching for my household items. Could not ask for better service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
WONDERFUL SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we had a very knowledgeable Geek Squad Agent assemble our tv and tv stand correctly and safely. He tested everything and explained all the features and remote.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
new TV's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.32inch TV Great picture and sound. 50 inch TV great picture and sound
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad did the heavy lifting!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Table mount, but handled well. Everything was checked out to be working. It was worth the money to not have to lift a large screen TV out of the box and place it in position.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
