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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 655 Showing 13,081-13,100 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. They were very helpful and tried to do and explain to me all I needed to know to get the most from my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is now connected and working flawlessly between my new receiver, TV and other devices. True Home Theater Experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed an additional TV for us.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and connected an additional TV for us. Geek squad made sure all apps (Spectrum, etc.) were working. Fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly guys, installed my TV and explained everything to me, after months of not having a working TV they made my day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial set up went very well. A follow up visit set up the home theater. Ver pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of the Samsung 32" TV was as easy as opening the box and plugging the TV in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came on time and did a great job in installing everything properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and his partner were great! Very interactive and have great recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my tv and antenna. Was timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service ! Well worth it- I highly recommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helpful in answering questions about tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous agent who installed my tv in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did everything to my satisfaction he was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV / Sound System Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. They were considerate and even covered their shoes and wore face masks while inside our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional, he explained as much as he could to my husband .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation! On time, courteous, professional, thorough, clean, great overview, answered all questions, great followup! Couldn't be more satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, knowledgeable, and professional, couldn’t ask for ant thing more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup installation went smoothly and quickly. The delivery guys were pleasant and professional. No concerns. Would recommend setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service on TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin and Cassie from the Sioux Falls geek squad did an excellent job setting up my new Samsung TV. Very friendly and knowledgeable. They were Great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very courteous and expert technicians.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very courteous and helpful with the questions I asked. The appliance was up and running in no time Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great job installing our tv! He was very careful and was very knowledgeable!

    I would recommend this to a friend