4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 656 Showing 13,101-13,120 of 18,776 reviews
  • Rated 5 out of 5 stars

    Give Geek Squad a 10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and hook up were great. Right on time — obviously knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and hooked up my sound bar system. They did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great in assisting me with the connection. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad crew was Fantastic very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad connected my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my tv and connected all the cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and professionalism, I recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home set up

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a pleasant experience and a smoothe experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job with setting up the tv and our existing components. They explained the functions and were prompt and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly & professionall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with service. Would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and knowledgeable. Would recommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to exchange a tv and I had no issues in doing so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very relieable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time and very knowledgeable. Wanted to be sure I was fully satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and knowledgeable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. They were in and out of here in no time with three items to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my T.V. perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek serviceman was excellent. He observed Covid protocol, was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, professional, and friendly. Very patient and walked us through the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and ask alot of qestions.i also asked alot of questions just to make sure that everything was ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent trouble shot my issue. He solved the problem and then made sure everything else was in order. Good work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came to my house did a great job and went above and beyond for me. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be more happy Best Buy did a awesome job mounting my new LG G2 77 inch Oled

    I would recommend this to a friend