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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 657 Showing 13,121-13,140 of 18,776 reviews
  • Rated 5 out of 5 stars

    Amazon firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not a set up...TV's were in place...just disconnected Direct TV and helped set up streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did fantastic job installing 85 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed hooked up my devices and cable. Excellent explanation on how to work everything. Very patient with seniors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very pleasant. They really know their stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who arrived and set up the TV for my mom understood her limitations and realized that having a separate remote for the sound bar would be too confusing for her, and recommended not connecting it for her. Super kind and considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed 77" Sony quickly and correctly. Assisted with removing "old" TV. Very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent, patient and thorough. They connected all the devices and set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had patience with older buyers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer knew what he was doing. We’re 80 and it took us longer to learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLEBT INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERT GOOD TV............................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful and patient with my questions. I felt quite secure with their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job tuning the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech were very knowledgeable and helpful. Improved the view and performance of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys!! Answered all my ?s Explained everything Very Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad as alway doing an excellent job. I really recommend them and they also the best customers care

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad as fine...The tv itself seems to need some adjustment. The sound is a bit off and every once in a while the picture goes off and on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made it look easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative knew exactly how and what to do in setting up my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have asked for two nicer young men to do the work needed. Pleasant personalities, great work ethic, solved some issues, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to our home was funny, good at their job, respectful Of out things I would definitely have them back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job setting up my TV and double checked everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD installation went smoothly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For such persons do not serve our Lord Christ, but their own appetites, and by smooth talk and flattery they deceive the hearts of the naive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent very knowledgeable and they took their time to explain everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a super job installing our tv and all the components

    I would recommend this to a friend