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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 658 Showing 13,141-13,160 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a return item so I didn’t have it installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 43" Samsung tv and love it. Ryan mounted our TV in the right spot for easy viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional and helpful Never disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellant job and explained everything clearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were knowledgeable, professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by very experienced technician !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by very experienced technician !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad does their job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up went well. They were challenged by an older version of home theatre which I was not replacing, but they were "up for the challenge".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, courteous, patient, professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installer, Drew was very courteous, friendly and patient. Great job. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, knowledgeable technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer was very attentive to detail. He satisfactorily responded to all of our questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture on my Sony Smart TV. The service from Geek Squad was just as excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed my TV did quick installed and politely showed me all the ins and outs of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Angelo DePompa, the very best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angelo reset up my TV system and carefully explained it all including the Logi Remote which I was not using correctly until Angelo explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and setup. The Geek Squad was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setting all of the items oup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put everything together and set up the sound bar and the tv stand and the tv and all was fine and worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy peasy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the tv surround sound and cable box, set up wifi in less than 30 minutes, great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks delivered & Installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT ! Delivery and setup was flawless . would do again .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommendations, knowledge was great and fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Francis from Geek Squad was excellent. He installed all my devices and then thoroughly explained how to work everything with my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a very nice job and were very neat. They took time to answer my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect Sound bar to TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents knew what to do, did and answered all of my questions

    I would recommend this to a friend