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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 662 Showing 13,221-13,240 of 18,776 reviews
  • Rated 4 out of 5 stars

    Geek Squad wall mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were nice and professional. The customer service was good over the phone, however, they did abide by the schedule we agreed with. Frustrating and caused issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Set up for my TV was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up for my TV was Great. they came and explained everything to me very clearly and I understood exactly how to operate it when they were gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad have the ANSWERS!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WONDERFUL service! They talked about everything that they where doing and answered questions that I had. Cleaned up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service - Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered, hooked up my TV and took away the old TV. Excellent Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troy was excellent and very knowledgeable! He provided was timely and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth as silk.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I said before, my geeks were great. Professional, well qualified, and personable young men!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep was kind and patient and answered questions before I asked,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Highly recommend. Would certainly use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up ur tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job on setting up the TV and sound system. Super happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brad, our Geek is outstanding. The geek squad always gets the job done and done right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carpet guy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys that came and set up everything for me friendly to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex was great in setting up my new TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though UVerse was not yet set up by AT&T, Alex connected the new LG TVs and told how to use them once I had access to the additional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connecting TV to WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was awesome and did a great job setting up my TV connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional TV Sony 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has exceptional color & would recommend it looking for a great TV. Casey was very professional & new the material very well, grade A Geek Squad...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insightfullness from team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great in answering questions that you did not know you had. Their thinking ahead helped hurdle the problems in the coming days after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived to appointment early. Great service, very professional & knowledgeable & fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install was complete

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were on time and completed the job with no fuss or mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery & Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was in time, Efficient and friendly! Highly recommend this service !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and did a great job connecting my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen sent where great in setting up my 65 inch tv and programming it too. Very helpful and patient in waiting for Best But to release my product.

    I would recommend this to a friend