Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Geek Squad wall mounted my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were nice and professional. The customer service was good over the phone, however, they did abide by the schedule we agreed with. Frustrating and caused issues!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The Set up for my TV was Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up for my TV was Great. they came and explained everything to me very clearly and I understood exactly how to operate it when they were gone.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad have the ANSWERS!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WONDERFUL service! They talked about everything that they where doing and answered questions that I had. Cleaned up!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Best Service - Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents delivered, hooked up my TV and took away the old TV. Excellent Service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Troy was excellent and very knowledgeable! He provided was timely and very friendly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Smooth as silk.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As I said before, my geeks were great. Professional, well qualified, and personable young men!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quality install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rep was kind and patient and answered questions before I asked,
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job. Highly recommend. Would certainly use again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Setting up ur tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did an excellent job on setting up the TV and sound system. Super happy with the service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geeks Rule
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brad, our Geek is outstanding. The geek squad always gets the job done and done right the first time.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Carpet guy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great guys that came and set up everything for me friendly to
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Alex was great in setting up my new TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though UVerse was not yet set up by AT&T, Alex connected the new LG TVs and told how to use them once I had access to the additional service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Connecting TV to WiFi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was awesome and did a great job setting up my TV connection.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Exceptional TV Sony 65"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has exceptional color & would recommend it looking for a great TV. Casey was very professional & new the material very well, grade A Geek Squad...
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great insightfullness from team.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are great in answering questions that you did not know you had. Their thinking ahead helped hurdle the problems in the coming days after installation.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived to appointment early. Great service, very professional & knowledgeable & fast.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
install was complete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were on time and completed the job with no fuss or mess
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Delivery & Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was in time, Efficient and friendly! Highly recommend this service !
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were professional and did a great job connecting my devices.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professionalism
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen sent where great in setting up my 65 inch tv and programming it too. Very helpful and patient in waiting for Best But to release my product.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
