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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 663 Showing 13,241-13,260 of 18,776 reviews
  • Rated 5 out of 5 stars

    Helpful, Courteous and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Crew were professional and very patient with my steep learning curve. They set everything up and programmed everything. Great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geed Squad was prompt and friendly on their visit, and did what they could do in an efficient manner to get the installation complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the wall tv power kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was very friendly and knowledgeable the installers were friendly professional and came up with a smile very happy with everything that they die

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Great service! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous, prompt and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and very courteous. Definitely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connected tv to internet!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up tv connected to internet with control and Spectrum system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything needed and then some. Did everything I could not and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small is good too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a smaller tv for second bedroom. This fits perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were amazing and professional. I am so happy I went with the geek squad for the amazing job they did with wire hiding, and quick installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This went very well and I recommend Geek Squad service highly. My staffer serves the Homewood, Illinois store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew the environment and assisted in set up every item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job not finished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent (Hugo) was unable to finish the job because the cable provider needs to make some corrections to the input device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 2 3 it was up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jim did a great job they delivered it mounted it and connected everything and they were very neat too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional , quick and knowledgeable. Would use them always. Best service best buy has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up the tv stand table and tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy your services. Everything was so perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Specless service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was beyond spectacular. Stephan is very smart and proffesional everything was done is perfect timing and absolutely wonderful manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service from the Geek Squad. The installation was very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PUFF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with the Geek Squad.1111111

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that set up our TV were Awesome! They did an outstanding job for us. Thanks!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very polite and went extra mile to connect all our devices and also showed how they work.

    I would recommend this to a friend