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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 665 Showing 13,281-13,300 of 18,776 reviews
  • Rated 5 out of 5 stars

    35 min install start to finish.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived at the end of their window, but were done in 35 min...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, polite and capable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived a bit early and when one of the tvs proved a bit problematic he worked on it until he had it working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased service in conjunction w/ purchase of wall-mounted TV. All went well and everything works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals Indeed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and definitely connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did a Fantasdtic Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad set up the TV quickly and easily and then tuned it for unbelivable color and vibrance. They know what they are doing and do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledge about my problem was able to solve my problem fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ARRIVED ON TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD ARRIVED WHEN PROMISED AND INSTALLED MY 75" SONY TV WITH NO ISSUES*WOULD DEFINETLY RECOMMEND HAVING THEM INSTALL ANY LARGE TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was wonderful and very much demonstrated customer awareness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my tv and connected it to my sound system, made sure everything was working well before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad waas quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick sale and delivery, smooth set up. geek squad very polite and quick , cleaned up after install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv on the wall after I purchased a larger tv screen and would not fit on the tv unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travion was on time, courteous, and informative. Very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and also connected it to all my video subscriptions and used the in wall power kit to hide my cables!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service tech was very helpful in answering questions and making recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did what I wanted. They loaded my controls to the new TV. And they show me how to work the new control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad quickly hooked up my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my new tv and explained how to access all the features. he answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set up my tv and programmed the remote and explained everything that I needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech service setting up my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient set up of my new tv. Explained everything and were professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice geek squad member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was done quickly and neatly. By a very well trained member of the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents hooked up the TV and taught me almost all the usable features available.

    I would recommend this to a friend