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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 668 Showing 13,341-13,360 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. The install went well and they explained what they were doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was here twice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and got things running. Only 1 problem remained and had to connect my iMac computer and printer to blue tooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad gentleman was amazing and very helpful he even came back the second morning to hook up my Sonos beam

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job setting up our home theater. The Team was very professional and I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job and were professional and responsive to my inquiries l

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Careful shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know my limits for unpacking fragile items. Let the professionals do it. Eliminates the anxieties, and just sit back, watch, and enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and efficient. They connected everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service was provided.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided! The technician was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped complete my install of Roku.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped with install of Roku.He was very efficient and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great personnel. Could not have asked for better individuals. I would give them a 20 if I could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My LG OLED.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new LG OLED was installed without a hitch. My first but not last time using the Geek SQUAD. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of our questions were answered. He provided all the necessary information so we can enjoy all the features of our home theater tv and sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job of setting up my new TV. He as great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous, also had abundance of knowledge of my tv, had it set up in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents were quick ,timely & courteous highly recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and set up the TV very quickly and very professionally. Well worth the money we paid to have them install the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This representative is excellent !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike is very experienced and helpful....Installed everything in a snap ! Very polite and professional Geek Squad Representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch soney tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents connected all the devices and they all are working as they should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. and finished the job within 30 minutes. I like how they located the studs in the wall and not just bolt the TV to the drywall using cheap bolts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed this tv with ease.The agents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is a pleasure to watch. This is the first time we used a fire stick. No problems so far and a big decrease with our cable bill!

    I would recommend this to a friend