Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad did Great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent hooked up the new TV. He did a Great job.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech let me know that my issue was with the cable company, not my tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my tv and removed the old one. They were very helpful and professional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
I would do this again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional, fast & efficient. The tech did a perfect job
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad synced my new tv remotes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was kind and understanding. He worked very hard for me and was very polite
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Drew was topnotch.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, efficient install. Technician Drew was extremely competent and professional. Give this guy a promotion.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
No Worries!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great to have someone connect everything up for us. Thanks BestBuy!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thumbs up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received excellent service and high quality work! I'm very pleased with the installation and walkthrough!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad works with the client.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent explained what was needed to accomplish the sound we were hoping to get.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
TV install with a reciever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents adjusted my equipment and completed all tasks.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
They arrived early and kept us posted on there arr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hooked up our new TV and made sure everything was in tip top shape before they left and went through the operation of the TV!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional in and out in 60 minute, and setup all my apps.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
In home consult
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All went fine for this consult and planning for mounting a master bedroom TV from the ceiling.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Quick instal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very professional. The only downside was that they did not show how to access the tv antenna coax and still cannot find it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was done on the date and time arranged. I was quite pleased with the Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick and efficient!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time and setup was completed in less than 30 minutes. The Geek Squad guys were professional and explained everything thoroughly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad delivered my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were great. Kept me updated with calls on when they would be there and set up TV very quick
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician who installed our televisions and sound bar was very knowledgeable and courteous.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they did everything including taking the old broken tv and all packing material
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the rescue again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 agents mounted the TV in the master bedroom and provided detailed instructions on how to use the system
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
