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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 670 Showing 13,381-13,400 of 18,776 reviews
  • Rated 5 out of 5 stars

    Greg paddock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been very well done. I would recommend it to somebody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys went beyond to assist me due to a string of bad luck with my tv that I've been having.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they didn't explain the remote, they did it real fast and left before we could ask more questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and knowledgeable technician. Kept informed of arrival time by phone calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived as scheduled, mounted and connected the tv and accompanying device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. great Courtesy and wore their masks. Showed up on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and honest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got out tv installed by these people. They were nice and honest throughout the whole process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the UPS and I am anxious to hook it up and see how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job. Setup went very smooth and they setup my sound bar and all my apps too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job with installation and setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful. They did the expert installation and explained how everything works and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Knows How To Cut The Cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job in our transition from cable service to streaming service. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T&D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 technicians that came out were excellent and would request them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete set up and explained how to use all of the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthwhile for sure, would use them again without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv qucikly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so incredibly fast and efficient as well as super nice and helpful while installing my new television. Very pleased overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional Very good and professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on time  polite and I am very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung oled yv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents hooked tv up and made sure it worked. Gave me a call back number if I needed help .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNT INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second tv install and went great. Also have a third one scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men installed our TV in a very professional manner and answered all of our questions. We were very pleased with how it went.

    I would recommend this to a friend