Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
install was quick and Geek knowledgeable ,polite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing how one man , unpacked , lifted ,and installed,programmed,showed us how to use remotes.This Geek was good
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. Service person very patience in answering all questions and suggesting best practice in setting up surround sound system.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did an excellent job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job! I would recommend them any time!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the setup process. Both of the guys were very knowledgeable and explained the options and different settings to use to optimize my OLED TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, clean, and timely. Most definitely will use them again.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very courteous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very courteous and explained everything on what was to be done with the new channel listings. Also they were able to take my old TV with them.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Helped set up my wall mount TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad showed up ontime and installed the wall mount for my new TV. Very clean and they were concerned about being neat and professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
TV Install Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a good job installing and connecting a new TV. The guys were respectful, cleaned up and put everything back afterwards and worked efficiently. TV is still hanging and still works which is all that matters.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both agents were so knowledgeable and extra nice!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Geek TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have like a more though explanation of the remotes. Had some trouble w/them after he left.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation Was A Breeze
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys arrived on time, and finished installation in about an hour. That includes set up and configuring my TV and sound system. I thought they did a terrific job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
THE BEST !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All my request and expectations were satisfied quickly and efficiently. I would recommend Best Buys "Home Advisor" services to anyone and everyone!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job on install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and speedy instillation. Very happy
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Love the Geek Squad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Geek Squad guys. Truly amazing and knowledgeable. They set my big tv up, hooked everything up, and answered my questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
G Squadron.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The G Squad did a great job with my 75" tv.Was very prompt and explained every detail to the T.
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
TV delivery and set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and set up guys did a great job and we’re on time.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great guys!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians were knowledgeable, efficient, helpful, and personable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Screen was set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad checked out the projection screen to make sure it was assembled properly after we had put it together.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind having it installed professionally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live in So Cal and w the threat of earthquakes I'd rather have my TV installed professionally and have Best Buy stand behind their work should something happen.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, as I was unable to be present when the squad delivered and hooked up the new TV, it was good to know the wife and I wouldn't have to attempt to do it ourselves.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
