Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers arrived on time, calling first to confirm. Quick, professional service. Even programmed my remotes. Definitely will use again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad installed my TV too quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still have a problem to see my program I called again I still don't have respond from Geek SQ. Please come and advise me how to enjoy TV installed. need reaffirm connectivity of TV
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Appreciate the techies !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad showed up , set up and provided good tutorial to get started right away
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Sony 43" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time, very polite and did the job satisfactory. Only thing I had to get RCN to connect my wifi (forgot my password, my bad) But managed. Your employees are very helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick and informative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent attached and explained everything about our tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed TV quickly and cleanly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Answered my numerous questions patiently and knowledgably.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed my sound bar, did the setup and explained everything I need to know about operation. Couldn't be happier with the service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did great job setting up 8 new TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job setting up my new TV and explaining it's features.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
tbbuck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up men were excellent, they set up the stand and installed the T.V.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD 65"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BEST BUY INSTALLATION EXPERTLY DONE AND EVEN HELPED WITH MY SET UP AND STREAMING APPS
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Damien the Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Damien and crew were excellent. Great job setting it up and trouble shooting issues with AVR.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way too much money or spending less than 15 minutes total
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recieved great service and was very helpful and knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came during the time frame indicated. Everything was done and worked very well. All connections were explained. Highly recommend.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
In-Home Service - Sonus System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great in-home service for setting up our Sonos speaker and subwoofer system. Nice technicians.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.She was great. Did the job quickly and easily. Lots I still don't know, and really really need her help again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good Service People
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed and set-up the TV. They also completely explained all the features of the smart functions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad gentlemen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both gentlemen that came to deliver out TV and set up were both kind and professional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Guys arrived on time and worked very efficiently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They provided more than I requested - even set up my remote to work for cable & TV (a luxury I had never attempted)
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beat Buy did a great job. Very professional and in time with their arrival. Would highly recommend again!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
